Can I own a laundromat without being there every day?
Some owners run a laundromat from a distance, but only with a system behind it: an attendant or manager, cameras, payment reports you can read remotely, a repair technician you can call and a clear cash and cleaning routine. Ask the current owner to show you which of those exist before you count on any of them.
A laundromat is one of the businesses people picture as hands-off. The machines work all day and customers do the labour. In practice, something still has to deal with a jammed machine, an empty soap dispenser or a spill at nine in the evening. The question is who does it. If the answer today is the owner, remote ownership means paying someone else to do it.
People who are on site
Most absentee setups rely on an attendant, a manager or both. Ask who is in the store, during which hours, and who covers when they are away. Find out how they are paid and how long they have stayed. A reliable manager is the heart of a remote arrangement, so ask the seller how they would keep that person after the sale.
Cameras, payments and reports
Cameras let you see the floor and the equipment room from your phone. Card or app payment systems can show daily takings and machine use without a visit. Ask to see the system in action, the reports it gives and who has the passwords. If the store takes coins, ask how the takings are counted and by whom.
Repairs, cash and cleaning
Machines break, so find out which technician the store calls, how fast they come and whether the owner has a service arrangement. Decide who would collect the cash and who would check the count. Then look at the cleaning routine: who does it, and how do you know it was done? How do I check machines before buying a laundromat covers the equipment side.
Testing the claim before you rely on it
If the seller says the store runs itself, ask them to be away for a stretch while you watch the records. Compare that stretch with a normal one. What makes one laundromat busier than another is a good companion, and your accountant can help you read the books.
Related reading
10 pages on the same subject, grouped by topic.
Buying
- Expert answerHow do I check the machines before buying a laundromat?
- Expert answerWhat makes one laundromat busier than another?
- Expert answerWhat should I do in the first month after buying a laundromat?
- Expert answerWhat should I check when buying a coin laundry directly from its owner?
- Expert answerShould I buy a laundromat franchise or an independent laundromat?
- GuideBuying a laundromat in Canada
Selling
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 02Business Development Bank of CanadaGovernmentHow to reduce employee turnover
- 03Business Development Bank of CanadaGovernmentBusiness continuity plan (BCP) in 8 steps, with templates
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