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Due diligenceExpert answer · 1 min read

How can I verify a greenhouse’s wholesale buyer relationships are not just verbal?

Ask for paper behind each relationship: purchase orders, standing order forms, invoices across several seasons and any supply agreements. Then speak to the buyers yourself, with the seller’s permission, and ask whether they plan to keep ordering from the next owner.

Begin with the sales records. Match invoices to the bank deposits that paid them, and sort the totals by customer so you can see how much of the revenue comes from a handful of wholesale accounts. A greenhouse that sells mostly to a few buyers carries real risk if those buyers are loyal to the seller personally rather than to the product.

Next, look for evidence that goes beyond habit. Are there written programs, annual crop commitments or standing orders placed before planting? Or does each buyer simply phone in what they need each spring? Neither is wrong, but the second pattern means you are buying goodwill, and goodwill is hard to hand across.

Finally, ask to speak with the main buyers. Prepare questions about delivery reliability, quality complaints and whether they have other growers they could switch to. Keep the seller informed about when this happens, since an abrupt call can alarm a customer. If a buyer refuses to talk, note it and discuss it with your advisers. Where possible, make the introductions a condition of the offer rather than an afterthought, and ask each buyer what would make them leave, so you learn the real weak points early.

Key takeaways

  • Match invoices to deposits and sort the totals by customer.
  • Separate written commitments from habit and goodwill.
  • Speak to the biggest buyers directly, with the seller’s agreement.

Sources

This answer is checked against primary sources. Links were last confirmed on the dates shown.

  1. 01
    Business Development Bank of CanadaGovernment
    How to conduct due diligence when buying a business
    bdc.ca·Checked Oct 21, 2026
  2. 02
    Business Development Bank of CanadaGovernment
    What are the steps to buying a business?
    bdc.ca·Checked Oct 21, 2026
  3. 03
    Business Development Bank of CanadaGovernment
    Accounts receivable
    bdc.ca·Checked Oct 24, 2026

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