How do I check an art supply store’s relationships with local schools and studios?
List the schools, studios and instructors who buy from the store, with what each orders and how often. Then find out how each account is held: a standing order, a teacher’s habit or the owner’s friendship. Speak to a few, with the seller’s permission.
Institutional buyers can steady an art supply store between the rushes of hobby customers. Start by asking for sales to schools, studios, community groups and instructors, separated from walk-in sales. Look at how much comes from each account and how regular it is across the school year.
Next, understand the mechanics. Do schools order from a supply list each term, place bulk orders through a purchasing office, or send teachers in with a personal budget? Does the store give a discount, hold a special account or order items just for them? Those habits can be copied by a competitor, so ask what keeps these buyers loyal.
Ask also how the store reaches them: instructor visits, student discounts, supply lists posted to families. Find out who in the store maintains those contacts. If it is the owner alone, plan a transition period. A short introduction to the key instructors before closing, arranged by the seller, tells you much about how the relationship feels. Check payment times for institutional accounts in the receivables, too. Ask too whether the store has ever lost a school account and why, since the answer shows what competitors offer.
Key takeaways
- Separate school and studio sales from walk-in sales in the records.
- Find out whether each account rests on a standing order or a personal habit.
- Learn who maintains instructor contacts and whether it is only the owner.
- Ask the seller to arrange introductions before closing.
Related reading
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Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 02Business Development Bank of CanadaGovernmentWhat are the steps to buying a business?
- 03Business Development Bank of CanadaGovernmentAfter buying a business, what is the next step?
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