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SellingExpert answer · 1 min read

How do I document my packaging company’s standing orders for a buyer?

Build one schedule listing each standing order by customer, product, release pattern and how it is confirmed. Attach the paperwork behind each line, whether a signed agreement, a repeated purchase order or an email habit. Mark which orders are formal and which rest on custom, so the buyer sees what is firm.

Start with a plain table. One row per standing customer, with the box or product, the usual release schedule, the price basis, the contact who places the order, and how long the arrangement has run. Add a column for how it is documented, because a written agreement and a long habit are not the same thing to a buyer.

Then collect the evidence. Pull invoices and release records that show the orders arriving as described. If a customer’s releases have slowed or grown, note why. Buyers look for gaps between what you say and what the invoices show. Give the buyer a short list of the customers who would need a conversation first, and suggest who should make the call. Standing orders are only as dependable as the relationship behind them, so show that you know where the relationships are strongest.

Be honest about the soft spots. If a large account has no contract and could leave tomorrow, say so and explain how the relationship works. A buyer who finds that on their own will trust the rest of your records less. Check whether any agreements limit transfer to a new owner. Your lawyer can read them and tell you what consent is needed, and you can plan those conversations early.

Key takeaways

  • List each standing order with product, release pattern, contact and paperwork.
  • Back every line with invoices or release records.
  • Flag unwritten arrangements and check whether any contract needs consent to transfer.

Sources

This answer is checked against primary sources. Links were last confirmed on the dates shown.

  1. 01
    Business Development Bank of CanadaGovernment
    How to conduct due diligence when buying a business
    bdc.ca·Checked Oct 21, 2026
  2. 02
    Business Development Bank of CanadaGovernment
    What are the steps to buying a business?
    bdc.ca·Checked Oct 21, 2026

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