How do I explain my arcade’s technician dependence to a buyer?

Start by listing every machine and who services it: you, an employee, a contractor or the maker’s service desk. Next to each, note the usual faults and the parts that fail. A buyer reads that list as proof you know your own floor, and it shows where the knowledge really sits.

Then move that knowledge out of one head. Write repair notes, keep a log of faults and fixes, and photograph wiring or board settings. If a technician is part-time or on a contract, find out whether they would keep working for a new owner and put that in writing before you list. A short introduction call between the technician and a serious buyer often settles more worry than any document.

Expect questions about downtime. Be ready to show how long machines sat broken and how quickly they came back. If the honest answer is that a few machines depend on one person, offer a handover period and a spare-parts stock rather than hoping the buyer does not ask. Finally, price nothing in your head. Let the buyer talk with your advisor about what a replacement technician or a service contract might involve, and give honest answers about how often the technician is called out.

Key takeaways

• Name the person or people who keep the machines running before the buyer asks.
• Write down repair knowledge and keep a fault log a stranger could follow.
• Offer a handover period and an introduction to the technician.