How do I explain my security guard company’s post orders to a buyer?

Post orders are the instructions a guard follows at one site: rounds, access control, who to call, what to do in an emergency. A buyer wants to see whether they are specific, current and actually used. Choose a few examples from different kinds of sites and walk the buyer through one from start to finish.

Explain the process around them. Who writes the first draft, who at the client agrees to it, and how does a change reach the guard on shift? Describe how new guards are trained and checked on their knowledge, and how supervisors confirm that orders are followed. If you have found a gap, say so and show what you changed.

Take care with what you reveal. Post orders contain details about client buildings, access and security weak points, so share a redacted sample early and the full set only when the buyer is committed and has signed a confidentiality agreement. Check your client agreements with your lawyer in case they limit disclosure. Offer to stay on afterward to answer questions about particular sites. A buyer reading your orders should come away understanding how the company runs without you. Mention any site where the orders are due for revision, and what is being changed.

Key takeaways

• Walk through one post order from drafting to training.
• Share redacted samples first, full copies later.
• Be open about what you improved and why.