How do I hand my dry cleaner’s suppliers and repair technician to a buyer?
Make a one-page list of every supplier and the repair technician, with what each provides, how you order, and the account terms. Then introduce the buyer in person or by phone before closing, so the first call after the sale is not a stranger’s. Check each supplier agreement for what it says about a change of owner.
A dry cleaner runs on a short list of outside people: the one who supplies hangers and bags, the one who supplies solvent and detergent, and the technician who keeps the boiler and presses going. A buyer inherits these relationships and does not know them. Share each contact’s name, role and usual terms.
Write down who supplies what
Make a simple list. For each supplier, put the business name, the contact person, what they provide, how you order, how often they deliver and how you pay. Include the small ones, such as the source of garment tags and poly bags. A buyer reading the list should be able to place an order on day one without calling you.
Introduce the repair technician first
The technician matters most, because a stopped machine stops the shop. Introduce the buyer before closing, and ask the technician to walk through each machine’s history with the buyer: what has failed before, what is ageing, and what parts are hard to find. Make sure the buyer has a number that is answered after hours.
Check what the agreements say about a new owner
Some supplier arrangements are informal, and some are written. Read the written ones for terms that depend on who owns the business, such as account terms or a minimum order. Ask your lawyer whether a supplier’s consent is needed before the buyer can take over an agreement. Raise it with the supplier early rather than late.
- One-page supplier list with contacts and ordering steps
- Account terms and any open balances to settle at closing
- The technician’s service history for each machine
- A short introduction call or visit for each main supplier
The prepare-for-sale page covers records and presentation, and the selling costs page covers what the sale itself involves.
Related reading
15 pages on the same subject, grouped by topic.
Selling
- Expert answerHow do I prepare a dry cleaner for sale?
- Expert answerWhat costs come with selling a dry cleaner?
- Expert answerWhat happens to customers’ garments when a dry cleaner is sold?
- Expert answerHow do I prepare my laundromat for the handover to a new owner?
- Expert answerWhat should I prepare for a buyer about my cleaners' independent contractor status?
- Expert answerWhat alterations records should I hand a buyer, and how far back?
- Expert answerHow do I hand over my marine mechanic relationships to a new owner?
Buying
- Expert answerDo hotel and restaurant linen accounts at a dry cleaner stay after a sale?
- Expert answerWhat should I do in the first month after buying a dry cleaner?
- Expert answerWhat should be on a checklist for buying a dry cleaner?
- Expert answerWhat are the pros and cons of owning a dry cleaner?
- Expert answerHow do repair drop-off partners like dry cleaners feed a shoe repair shop?
- Expert answerWhat should I ask about a dry cleaner’s supplier of hangers, bags and chemicals?
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentAfter buying a business, what is the next step?
- 02Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 03Business Development Bank of CanadaGovernmentHow to diversify your supply chain
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