How do I keep boarders from leaving when I list my stable for sale?
Tell boarders yourself, before they hear it elsewhere, and keep the daily care exactly as it was. Boarders leave when they feel uncertain about their horse, so give them a clear message about what stays the same. Honest, early news works best.
Decide first how and when to share the news. Rumours move quickly through a barn, so a short, calm talk or letter from you works better than a surprise sign. Say that the barn is for sale, that you intend to keep running it well until it sells, and that you will introduce any buyer before changes are made. Keep your tone steady, and answer questions the same way each time so that stories do not diverge around the barn.
Protect the routine. Boarders judge the stable by feeding times, turnout, stall cleanliness and how fast you answer messages. A sale process distracts owners, so hand some of these jobs to your most reliable staff and check the details yourself each week.
Keep the paperwork tidy, because buyers will read it. Make sure each boarder has a current written agreement, that payments are on time and that your records match what the bank shows. Buyers will want to see boarder income that holds steady across the listing period, and they may ask to speak with a few long-standing clients. Offer that only once a buyer is serious and has signed a confidentiality agreement. If a boarder does decide to leave, ask why and note it, because buyers will ask whether departures have a pattern.
Key takeaways
- Tell boarders yourself and say plainly what will not change.
- Protect feeding, turnout and communication while the sale goes on.
- Keep boarding agreements and payment records current for buyers to read.
Related reading
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Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to minimize negotiations when selling your business
- 02Business Development Bank of CanadaGovernment7 steps to increase your business’ value—before you sell it
- 03Business Development Bank of CanadaIndustryHow to sell your business
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