How do I keep the drivers after buying a trucking company?
Keep drivers by changing as little as possible at first. Learn who is loyal and why before closing, tell everyone together and plainly, keep dispatch, home time, pay practices and truck assignments steady, and use the seller’s handover period to introduce yourself properly.
Drivers hold many of the customer relationships on the road and may find another seat easily. A change of owner makes them wonder about pay, routes and their own truck. Most of what keeps them is ordinary: being told early, being treated fairly and finding that their working life has not been disrupted.
Learn about turnover before closing
Ask the seller how long drivers have stayed, who left recently and why. Ask which drivers carry key accounts, and who the dispatcher trusts. Seller answers are a starting point. If the seller agrees, meet some drivers before closing. Your lawyer can advise on what you can ask and when, and how any employment terms carry over.
Announce it together and plainly
Tell the drivers at the same time, in person if you can, and ideally with the seller beside you. Say who you are, what is staying the same and when they will hear more. Rumours fill any silence. Do not promise what you have not confirmed, and follow up on whatever you do say.
Keep the routines that matter to them
Drivers notice dispatch habits, home-time patterns, how pay is calculated and which truck is theirs. Keep these steady through the first months, and explain any change before it happens. Ask the seller to stay on for a handover so the drivers see the transition is supported. Whether drivers are employees or contractors is a legal question for your lawyer.
- Talk with drivers one at a time within the first weeks.
- Keep equipment assignments unless a driver asks otherwise.
- Pay on schedule, exactly as before.
The same thinking applies to other staff; see what to check before buying a trucking company.
Related reading
15 pages on the same subject, grouped by topic.
Due diligence
Buying
- Expert answerCould undisclosed severance liabilities come with the business I buy?
- GuideBuying a moving company in Canada
- GuideHow to buy a trucking company in British Columbia: licences, ownership rules and what transfers
- Expert answerWhat should I know before buying a logistics or courier business?
- Expert answerWhat if the trucking company I’m buying depends on one dispatcher?
- Expert answerWhat am I buying when I buy a hotshot trucking business?
Selling
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to reduce employee turnover
- 02Business Development Bank of CanadaGovernmentAfter buying a business, what is the next step?
- 03Government of Canada (Justice Laws Website)GovernmentCommercial Vehicle Drivers Hours of Service Regulations (SOR/2005-313)
- 04Transport CanadaGovernmentMotor carriers, commercial vehicles and drivers
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