How do I keep my physiotherapists on side while I plan to sell the clinic?

Silence does the most damage. Staff who sense a sale but hear nothing will fill the gap themselves. Decide with your lawyer when you can speak openly, then tell each person directly before it reaches them another way.

Say what you actually know. Explain, if the buyer agrees, who the buyer is, what is expected to stay, and what is still undecided. Do not promise what you cannot control, such as pay or schedules under new ownership. If the buyer is willing to meet the team, offer that early.

Think about what each physio wants. A senior clinician may want a say in the clinic’s direction, a newer one may want stable hours and training. Where it makes sense, a retention arrangement agreed in writing is better than a handshake. Your lawyer can draft it. Finally, keep the clinic running well. Keep patients booked, keep equipment in shape, and keep your own tone steady. A team that sees you still care about the clinic is more likely to give the next owner a fair chance. Remember that people leave when they feel ignored, not only when pay is low. A regular, short conversation with each physio, where you listen as much as you speak, tells you early who is worried, and gives you time to respond before a worry becomes a resignation.

Key takeaways

• Tell each physiotherapist directly, before rumours reach them.
• Be clear about what you know and do not promise outcomes.
• Put any retention arrangement in writing with your lawyer.