How do I pass on my parking lot clients' site maps and layouts?
Gather every site map, route sheet and layout note into one organized set, labelled by client and property. Add the quirks that never made it onto paper: tight corners, gate codes, drainage spots and who to call. Hand it over in stages as the sale progresses, with full detail released at closing.
Those site maps are part of what the buyer is paying for, because they let a new crew do the job right on the first visit. Start by finding them all. Some will be printed, some will be photos on a phone, and some will live only in the heads of your operators.
Organize by client, then by property. For each site, record the layout, the route order, the hazards, the access points, the best time to work and the staff contact. Where a client sent you their own plan, note that it belongs to them and check what you are free to pass along.
Interview your longest-serving operators and write down what they know. This is the information that stops a buyer from losing a client on the second visit. Share in layers. Early on, show a sample or a summary so the buyer can see how thorough your records are. Hold the complete set, with access details, until the deal is firm. Keep a copy of what you hand over. Ask your clients, too, whether they expect the maps to stay with the property or with you.
Key takeaways
- Collect maps, route sheets and photos in one set, organized by client and property.
- Record what operators know in their heads, such as hazards and access.
- Release detailed access information only once the sale is firm.
- Keep a copy of whatever you hand over.
Related reading
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Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaIndustryHow to sell your business
- 02Business Development Bank of CanadaGovernmentWhat is succession planning?
- 03Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
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