How do I prepare my online store’s supplier contacts and reorder points for a buyer?

Start with the people. For each supplier, give the contact, what they provide, how orders are placed, how they are paid, and how long delivery usually takes. Add notes on any problems, price changes or quality issues. Buyers prefer honest notes to a perfect picture, because they will discover the truth in the first order.

Then explain reorder points. For each main item, show how you decide when to order: sales rate, supplier lead time and a safety cushion. A buyer can only repeat your routine if they see the reasoning. Mention seasonal items and long-lead products that need early orders.

Check what transfers. Some supplier terms exist because of your relationship, or an account in your name. Ask each supplier whether they will deal with the new owner on the same terms, and whether any exclusive or credit arrangements exist. Have your lawyer review those that are written down. Plan joint introductions, and offer a handover period so the first reorders under the new owner go well. Include any informal favours a supplier grants you, such as flexible deadlines, so the buyer is not surprised when they disappear.

Key takeaways

• Create one supplier sheet with terms, lead times and reliability notes.
• Explain how you set reorder points so the buyer can repeat the routine.
• Confirm with suppliers that terms and credit will carry over to the buyer.
• Disclose informal supplier favours that may not carry over to a new owner.