How do I review a convenience store’s ATM, money order and bill payment services?
Ask for the agreement behind each service, the provider’s name and the income it brings. Then find out what the store must do to offer it, such as cash handling, record keeping and staff training, and whether the agreement transfers to you. Never assume these services come with the shop.
Services like these draw regular customers, but they sit on other companies’ agreements, not on the store’s own authority. Ask to read each contract. Look at who owns the machine, who loads the cash, how fees are shared, how long the agreement runs and what happens on a change of owner. Some providers must approve the new owner first, and some may refuse.
Check what the services demand. Ask about record keeping, identification checks, reporting duties and staff training, and ask to see the files. Money-related services carry responsibilities that go beyond ordinary retail. Ask your lawyer which registrations or approvals apply to the shop and to you personally, and whether anything must be done before closing, since a gap could stop the service.
Look at how the money moves. Cash on hand for the machine, settlement delays and any amounts owed to a provider all matter. Ask about past shortages, disputes and security incidents. Finally, estimate how much of the foot traffic comes from these services, and consider what happens to the rest of the shop if one of them ends. Ask the provider directly, with the seller present.
Key takeaways
- Read each service agreement, including renewal and change-of-owner terms.
- Ask what record keeping, training and reporting the service requires.
- Confirm the provider will accept you as the new operator.
- Learn how cash is loaded, settled and protected on site.
Related reading
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Due diligence
Selling
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)GovernmentMoney services businesses (MSBs)
- 02Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 03Business Development Bank of CanadaGovernmentWhat are the steps to buying a business?
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