How do I review an IT training school’s online course platform before buying?

Start with ownership. Find out whether the school owns the platform, rents it, or uses an account in someone’s personal name. Check who holds the administrator logins, the domain and the payment connection. Ask whether the course content was built in-house or by an outside developer, and who owns it under that agreement.

Then use it. Enrol as a student, complete a lesson, test a quiz and request support. Ask staff what breaks, how often students need help, and whether anything is done by hand each week. Review the reports available on completions and engagement, and ask whether they match enrolment records.

Finally, look at cost and data. List monthly subscriptions, add-ons and the time staff spend maintaining it. Ask how student records are stored and what the school promised students about their information. Your lawyer should check the transfer terms. If you plan to finance the purchase, a lender will want to understand which platform assets you are actually getting. Ask also who answers when the platform goes down during a live class, and how long fixes have taken. A buyer wants to know whether the school has a dependable support route or simply hopes problems pass without notice. Request a log of recent outages and how each was resolved.

Key takeaways

• Confirm who holds the administrator logins, domain and payment link.
• Complete a lesson as a student and note what fails.
• Ask what the school promised students about their information.