How do I show a buyer that my ATM machines are reliable and well-maintained?
Pull together service records, uptime reports, repair invoices and a unit-by-unit equipment list. Show what you replaced, when, and why. A buyer trusts documents they can check far more than a general claim that the machines run well, so make the paper easy to follow.
Reliability is a story told by records. Start with a simple equipment register: each machine, where it sits, its age, its service history and any parts replaced. Keep it current, and keep the underlying invoices and service reports behind it.
Collect downtime information from the processor or service provider. If outages cluster at certain machines or hosts, be ready to explain the cause and what you did about it. Buyers respect honest explanations more than a spotless chart that looks too clean. Show your maintenance routine. Do you inspect machines on a schedule, clean card readers, check printers and update software? A written routine and a log of completed visits show the work is done even when the owner is away. Add a forward look. If a few machines are due for replacement, say so and share a plan. Better to offer it than to have a buyer discover it.
Finally, let your accountant assemble the repair and maintenance lines from your statements so a buyer can see the cost pattern over time. Offer a site visit to a few machines.
Key takeaways
- Build an equipment register backed by invoices and service reports.
- Explain downtime patterns honestly, with what you did to fix them.
- Share a written maintenance routine and a plan for aging machines.
- Offer buyers a visit to a few machines so they can see the condition and the service labels for themselves.
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Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernment7 steps to increase your business’ value—before you sell it
- 02Business Development Bank of CanadaIndustryHow to sell your business
- 03Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
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