How do I verify the number of active stops on a water cooler delivery route?
Compare the seller’s stop list with delivery logs, invoices and payments over several months. A stop is active only if it is served and pays on a regular pattern. Ask to ride along on a route, and ask permission to contact a sample of customers once the seller agrees.
A route list can look impressive while hiding stops that have gone quiet. Ask for the full list with the address, the equipment placed there, the delivery frequency and the last delivery date. Then match it against invoices and bank deposits. A stop that appears on the list but not in the payments needs an explanation.
Ride along with the driver for at least one full route. Notice whether customers greet the driver, whether the bottles are collected and replaced in a rhythm, and whether any stops are skipped. A day on the truck tells you things a spreadsheet will not. Ask about stops that pause for seasons, such as offices closed in summer, and about accounts that pay late or dispute charges. Ask how cancellations are recorded and whether a customer can drop off the list without anyone noticing.
Build the stop count into your purchase agreement as a condition, so that if the active number turns out lower than described, there is a clear path to adjust or step away. Your lawyer can draft that language.
Key takeaways
- Match the stop list against invoices and deposits rather than trusting a count.
- Ride the route and listen to what customers say to the driver.
- Ask your lawyer to tie the stop count to the purchase agreement.
- Write the verified stop count and the method used to confirm it into the agreement, so a shortfall has a clear remedy.
Related reading
12 pages on the same subject, grouped by topic.
Buying
Selling
Due diligence
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 02Business Development Bank of CanadaGovernmentAfter buying a business, what is the next step?
- 03Business Development Bank of CanadaGovernmentWhat are the steps to buying a business?
Deavo is an advertising and listings platform, not a brokerage, law firm or valuation firm. This page is general information, not legal, tax, accounting or valuation advice, and rules differ by province. Confirm anything you rely on with a qualified professional before you act on it.