Will a painting company’s crews stay after I buy it?
Crews stay or go depending on the crew leads, so find out who they are, who they are loyal to, and what they know about the sale. Ask the seller to introduce you to the leads before closing, and ask what would make each of them stay. Nobody can promise it for them.
In a painting company the crews do the work, and crews are people who can leave. Nobody can promise that they will stay. What a buyer can do is learn who actually holds the team together, how they feel about the owner, and what the change might mean to them. The wider review sits in buying a painting contractor in Canada.
Start with the crew leads
Ask who runs each crew, how long they have been with the company and who they came with. Crews often follow a lead from job to job, so the lead leaving can take the crew along. Ask who the customers and builders ask for by name. The person they ask for is often the person whose decision matters most.
Ask who they are loyal to
Some crews are loyal to the owner, some to the lead and some to the steady work. Ask the seller how people are paid, how often work runs out and what the crews like about the job. If loyalty is to the owner, the way the seller introduces you matters a great deal. Ask how the seller plans to tell the crews.
Agree how and when people are told
Agree with the seller when the leads will hear about the sale and who will tell them. Many buyers like to meet the leads one to one before the wider crews are told. Ask what each lead would want to keep: schedule, vehicle, tools or pay arrangements. Your lawyer can tell you what to write down, and what you must not promise.
What to ask before closing
- Who are the crew leads and how long have they stayed?
- Are crew members employees or contractors, and does the paperwork match how they work? Ask your lawyer.
- Does anyone else have a side arrangement with the owner?
Related reading
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Due diligence
Selling
- Expert answerWhat happens to an indemnity if the seller dissolves the company?
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- Expert answerCan I split my business into two companies before selling?
- Expert answerHow should I document my janitorial crews' checklists so a buyer can see consistent quality?
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 02Business Development Bank of CanadaGovernmentUnderstanding post-merger operational integration
- 03Business Development Bank of CanadaGovernmentHow to reduce employee turnover
- 04Business Development Bank of CanadaGovernmentAfter buying a business, what is the next step?
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