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Collection agency licence (registration)

In Ontario, a person may not carry on the business of a collection agency unless registered by the Registrar under the Collection and Debt Settlement Services Act, subject to the exceptions in section 2. The Ministry says a registration cannot be transferred to another agency or person. This entry covers Ontario only.

A buyer of a collections firm meets this when the sale could change who runs the agency. Ontario calls the permission a registration rather than a licence. This entry covers Ontario only; check the rules where the agency operates.

What the Ontario rules say

A registered agency shall not carry on business in a name other than the name in which it is registered, or invite the public to deal at a place other than the one the registration authorizes. The Ministry says all active officers and directors must pass a mandatory exam before the agency can register or maintain its registration. The Ministry also says the agency must notify the Registrar in writing within 5 calendar days of changes in officers, directors, controlling interest or members.

What to ask

  • In whose name is the registration held, and at which location?
  • Because registration cannot be transferred, ask the Registrar how a share sale or an asset sale affects who must be registered.
  • Have any incoming officers or directors passed the exam?

See what licences transfer when I buy a business and the entry on licence re-application.

Sources

This definition is checked against primary sources. Links were last confirmed on the dates shown.

  1. 01
    Government of Ontario (e-Laws)Government
    Collection and Debt Settlement Services Act, R.S.O. 1990, c. C.14
    ontario.ca·Checked Oct 25, 2026
  2. 02
    Government of Ontario — Ministry of Public and Business Service Delivery and ProcurementGovernment
    A guide for collection agencies
    ontario.ca·Checked Oct 25, 2026
  3. 03
    Government of Ontario — Ministry of Public and Business Service Delivery and ProcurementGovernment
    Conducting business — A guide for collection agencies
    ontario.ca·Checked Oct 25, 2026
  4. 04
    Government of Ontario — Ministry of Public and Business Service Delivery and ProcurementGovernment
    Apply to register a collection agency — A guide for collection agencies
    ontario.ca·Checked Aug 16, 2026

Deavo is an advertising and listings platform, not a brokerage, law firm or valuation firm. This page is general information, not legal, tax, accounting or valuation advice, and rules differ by province. Confirm anything you rely on with a qualified professional before you act on it.

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