Deavo

Duty to accommodate

The duty to accommodate is the legal obligation of an employer, under human rights law, to adjust workplace rules or conditions for an employee’s protected needs, such as a disability, short of undue hardship. A buyer who takes on staff needs to find out what accommodations are already in place.

Human rights statutes protect employees from discrimination on listed grounds, and disability is one of them. In both the federal and Ontario statutes, accommodating an individual’s needs is tied to the idea of undue hardship: a practice is not excused unless accommodation would impose undue hardship on the person who has to provide it. A buyer meets this when staff on protected leave, or with a medical restriction, come with the business. See what happens to an employee on leave when the business is sold.

How the statutes frame it

The Canadian Human Rights Act covers matters within Parliament’s authority, so it reaches federally regulated employers. For a practice to count as a bona fide occupational requirement, it must be established that accommodating the needs of the individual or class would impose undue hardship. Ontario’s Human Rights Code guarantees equal treatment in employment, including on the ground of disability, subject to exceptions such as those in sections 24 and 25, and its test looks at cost, outside sources of funding and health and safety requirements, along with any standards the regulations prescribe. This entry covers the federal Act and Ontario’s Code only; check the rules in the province where the business is.

What to ask the seller

  • Which employees have current accommodations, and what are they
  • Whether any accommodation request or human rights complaint is open
  • What medical information the employer holds, and who may see it

Sources

This definition is checked against primary sources. Links were last confirmed on the dates shown.

  1. 01
    Government of Canada (Department of Justice)Government
    Canadian Human Rights Act, R.S.C. 1985, c. H-6
    laws-lois.justice.gc.ca·Checked Oct 24, 2026
  2. 02
    Government of OntarioGovernment
    Human Rights Code, R.S.O. 1990, c. H.19
    ontario.ca·Checked Oct 24, 2026

Deavo is an advertising and listings platform, not a brokerage, law firm or valuation firm. This page is general information, not legal, tax, accounting or valuation advice, and rules differ by province. Confirm anything you rely on with a qualified professional before you act on it.

Ready to put this to use?

Browse Canadian businesses for sale, or read the answer to a related question.