How do I assess a rental yard’s delivery and pickup driver arrangements?
Find out who actually drives: employees, owner-operators or outside carriers. Ask for the roster, truck list, driver qualifications and incident history, and what delivery costs against what customers pay. The arrangement is only as stable as the people and paperwork behind it.
Sort drivers into groups first. Employees, contractors on a regular run and carriers called in at busy times raise different questions. For each group, ask how they are paid, who owns the truck and trailer, who insures them and what happens if one leaves. A yard that depends on one long-time driver has a risk worth naming early.
Then check the paperwork. Ask to see licence classes, the checks the yard does on drivers, training on securing loads, and the maintenance records for each truck. Ask about collisions, damaged equipment in transit and customer complaints about late arrivals. Your lawyer can say whether any worker is labelled a contractor when the arrangement looks more like employment.
Finally, look at the economics. Is delivery a profit line, a cost the yard absorbs, or a free perk to win rentals? Ask for a month of delivery tickets and compare charges with fuel, wages and truck costs. Ask whether the trucks are included in the sale or whether the driver arrangement ends when the owner leaves. Ask about backup plans as well. If a truck breaks down or a driver is sick in the busiest week, does the yard have another way to reach the job site, and what does a missed delivery cost in goodwill with contractors?
Key takeaways
- Separate employee drivers, owner-operators and outside carriers.
- Ask for licence, training, maintenance and incident records.
- Test whether delivery charges actually cover its true cost.
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Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Transport CanadaGovernmentMotor carriers, commercial vehicles and drivers
- 02Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
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