How do I prepare my courier company’s customer pickup schedule for a buyer?

Start with the stops that repeat. For each, record the contact, the access notes, the volume and any quirks, such as a loading door that only opens at certain times. The details a driver knows by heart are what a new owner will lack.

Then show how the work is grouped. Which pickups share a route, which drivers run them and how backups are arranged? If a customer depends on one driver, say so. Staff turnover can turn a smooth schedule into missed pickups, so describe who is trained to cover each route. Note seasonal swings as well, such as customers who ship heavily before certain holidays. A buyer who sees the quiet and busy periods can plan staffing sensibly and will trust the schedule more.

Mark what is formal. Some customers have signed agreements, others rely on a standing request. A buyer will want to know the difference. Your lawyer can advise on what the agreements say about changes of owner. Finally, check the schedule against reality. Ride along on a route or review recent logs to confirm that what you wrote matches what happens. Update it close to closing, and keep a copy for both sides.

Key takeaways

• List every regular pickup with contact, access notes, timing and driver.
• Mark which arrangements are written and which rely on habit.
• Check the schedule against recent logs and update it close to closing.