How do I check a dropshipping store’s product sourcing tools and supplier lists?
Ask for the full supplier list with contact details, order volumes and terms, then place test orders through the tools the store uses. Check which accounts and subscriptions the seller owns, which belong to a freelancer, and whether the list is current. A supplier list that nobody has contacted lately may be stale.
Begin with the suppliers. For each one, ask how long the store has worked with them, what share of orders they fill and how reliable they are on stock, speed and quality. Look at the order records for late deliveries and refunds. Suppliers that appear on the list but fill almost no orders are not really part of the business.
Then look at the tools. Ask which software finds products, imports listings, tracks prices and syncs stock. Who pays for each, and whose login is it? If the tools run on the seller’s personal account, find out what happens when it closes. Ask whether the supplier relationships rest on the tool’s marketplace or on direct agreements.
Place a few test orders yourself, with permission, and see how long fulfilment and tracking take. Ask what happens if the main supplier stops: is there a backup, and has it ever been used? Spreading orders across more than one source reduces risk, though it takes work. Ask your lawyer to check supplier agreements, and plan introductions to the main suppliers early. Keep your own copy of the supplier list, with the date each contact was last confirmed, and note which suppliers you would call first after closing. Verify email addresses before you rely on them.
Key takeaways
- Rank suppliers by the share of orders they actually fill.
- Find out whose login and billing each sourcing tool uses.
- Place test orders and ask about backups for the main supplier.
Related reading
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Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to diversify your supply chain
- 02Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 03Business Development Bank of CanadaGovernmentWhat are the steps to buying a business?
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