How do I hand over my fast food franchise to the buyer?
Plan the handover with the franchisor and the buyer together. Book the franchisor’s new-owner training, introduce the shift managers and crew, pass over portal, point-of-sale and supplier access, agree on the cash float and inventory count, and introduce the maintenance and drive-thru vendors. A written checklist, signed off by both sides, keeps possession day calm.
Handing over a franchise is different from handing over an independent restaurant, because the franchisor has a say. It usually controls training, system access and the approvals that let the new owner operate under the brand. As the seller, you carry most of the coordination. Write a short plan for possession day and agree it with the buyer and the franchisor.
Line up the franchisor’s training
Ask the franchisor how its new-owner training works, who attends and when it takes place relative to closing. Some brands expect the buyer to finish training before taking over. Others run it alongside the first weeks. Find out early so the closing date, your own availability and the buyer’s schedule fit together.
Introduce the people
Your shift managers and crew are the business on any given day. Introduce the buyer to each manager in person, explain who handles scheduling, ordering and cash, and say plainly what the buyer plans to keep the same. Staff who hear the news from you, with a clear plan, tend to stay calmer than staff who hear it second-hand.
Pass over access and accounts
- Franchisor portal logins, reporting tools and training records, moved to the buyer through the franchisor.
- Point-of-sale, delivery app and online ordering accounts, with changes made by the people who administer them.
- Approved distributor and supplier accounts, with the buyer set up as the account holder.
- Maintenance, cleaning, pest control and drive-thru equipment vendors, with service histories.
Count the cash and stock
Agree beforehand how the cash float and inventory will be counted, and who will be there. Use the same method on both sides so nobody argues about the result later. Our page on what a buyer asks during handover shows the questions to expect.
Related reading
11 pages on the same subject, grouped by topic.
Buying
- Expert answerWhat should I ask the seller during a fast food franchise handover?
- Expert answerWhat does a fast food franchise owner do day to day?
- Expert answerHow do I check a fast food franchise’s kitchen equipment before buying?
- Expert answerWhat should I check about the drive-thru before buying a fast food restaurant?
- Expert answerWhat do fast food franchise owners wish they knew before buying?
Selling
- Expert answerHow do I keep my fast food franchise running well while it’s for sale?
- Expert answerWhat happens when the franchisor inspects my fast food restaurant before a sale?
- Expert answerHow do I sell a food court restaurant?
- Expert answerHow do I sell a chicken restaurant?
- GuideSelling a quick-service restaurant in Canada
- Expert answerHow do I hand over my food truck’s event organizer contacts?
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to Find the Right Buyer for Your Business
- 02Business Development Bank of CanadaGovernmentHow to minimize negotiations when selling your business
- 03Canadian Franchise AssociationIndustryWhat is a Franchise?
- 04Restaurants CanadaIndustryRestaurants Canada - The Voice of Foodservice
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