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SellingExpert answer · 1 min read

How do I prepare a dental lab’s case history files for a new owner?

Sort the case files by client and date, make sure each record is complete, and add notes on each dentist’s preferences. Decide with your lawyer how the files will be shared and kept secure, and agree with the buyer who will hold them after closing, in what form and for how long.

Start by taking stock. Where do the case files sit: paper folders, scanned images, digital design files, or a mix? List each place and check that nothing lives only on a personal device or an old computer. Files that cannot be found are of little use to a buyer.

Next, tidy them. Group by client and by date, remove duplicates, and make sure every case record shows what was made, the materials used and the outcome. Add short notes on each client’s preferences, since that history is often what lets a new owner repeat good results.

Think about privacy. Case files can contain patient details. Ask your lawyer what may be shared before the sale closes and what can wait until afterward, and limit access to what the buyer needs at each step. Finally, agree on the handover. Settle in writing who stores the files, how a client can ask for a copy, and what happens to old paper records. Your lawyer can draft this part. Consider a short guide to your filing system, explaining how files are named and where the oldest records sit. A new owner who can find a case within minutes will serve clients better in the first weeks, which protects the relationships you built.

Key takeaways

  • Locate every place case files live, including old devices.
  • Organize by client and date, and add notes on preferences.
  • Agree in writing who keeps the files and how they stay private.

Sources

This answer is checked against primary sources. Links were last confirmed on the dates shown.

  1. 01
    Business Development Bank of CanadaGovernment
    How to conduct due diligence when buying a business
    bdc.ca·Checked Oct 21, 2026
  2. 02
    Business Development Bank of CanadaGovernment
    7 steps to increase your business’ value—before you sell it
    bdc.ca·Checked Oct 30, 2026

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