How do I prepare my online course’s student records and certificates for a handover?
Decide with your lawyer what student information the buyer may receive, then prepare it in a clean, minimal form: who enrolled, what they completed, and which certificates were issued. Keep the certificates verifiable, so a graduate who asks next year gets a straight answer.
Start by taking stock of what you hold. List the sources: the course platform, the payment system, email lists, support inbox, spreadsheets and any downloaded certificates. Note which hold personal details, and how long you have kept them. Records spread across personal accounts are the first thing to tidy. Keep a log of every record you share and the date you shared it, so there is a trail if anyone later asks what moved.
Next, ask your lawyer what may be shared and how students should be told. Then pass on only what the buyer needs to run the course: enrolment dates, progress, certificate details and open support issues. Leave out anything the buyer does not need, and discard what you no longer should keep. Think about how students will be told, since a short, friendly message before the change helps them feel looked after.
For certificates, record exactly how each was issued: its name, the date, the criteria, and how someone can confirm it. If a former student writes asking for proof, the buyer should be able to answer without calling you. Finish with a tidy folder, a short guide to where everything sits, and a secure way to transfer it.
Key takeaways
- Inventory every place student information lives, including personal accounts.
- Share only what the buyer needs, after your lawyer has advised.
- Document how each certificate was issued and can be verified.
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Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernment7 steps to increase your business’ value—before you sell it
- 02Business Development Bank of CanadaIndustryHow to sell your business
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