How is buying a creative agency different from buying a marketing agency?
A creative agency usually earns by the project and wins work by pitching, so income comes in lumps and leans on one creative director’s name and portfolio. A marketing agency more often runs on retainers with steadier income. Buyers should test how repeatable the work is, who the clients really hire, and how much is done by freelancers.
Both kinds of agency sell ideas and execution to businesses, so they look alike on a listing. They are built differently. A creative studio is closer to a craft shop: each job is new, and much may rest on the owner’s taste and reputation, which is worth testing. A marketing agency is closer to a service business with ongoing accounts. What you check, and what worries you, should follow that difference.
Lumpier revenue
Project work ends. A creative studio may have a strong year because of one large brand job and a weak one after it. Ask for revenue by client over several years, how many clients came back, and what is already booked. A retainer agency has its own risks, but its income is easier to forecast, and that changes how a lender and an accountant will read it.
Dependence on the creative director
Clients often hire a studio because of one person’s eye. If that person is the seller, ask what happens to the relationships when they leave. Meet the senior staff, learn who the clients call, and ask whether the seller will stay on for a handover. The same worry applies to selling an agency when clients hire it for the owner’s own work.
The portfolio, the reel and who made it
A portfolio is the studio’s main sales tool. Ask who made each piece, whether the studio has the right to show it, and who owns the files. Ask your lawyer how the rights in past work are held, especially where freelancers made it.
Freelancer-heavy delivery
Many studios keep a small core team and call in freelancers. That keeps costs flexible, but it means the team you are buying may not be on payroll. Ask who the regulars are, how they are paid and whether they would work for you.
Related reading
13 pages on the same subject, grouped by topic.
Buying
Due diligence
Selling
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 02Business Development Bank of CanadaGovernmentWhat are the steps to buying a business?
- 03Business Development Bank of CanadaGovernmentWhat are financial statements?
- 04Business Development Bank of CanadaGovernmentMajor pitfalls to avoid when negotiating a purchase agreement
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