How long should I stay on as a bookkeeper to ease clients over to my successor?
Stay until your clients have seen your successor work through a full cycle of their routine tasks and the successor has handled the awkward ones alone. The right length depends on your clients, not on a calendar you set in advance.
Think about your clients in groups. Those with simple monthly work may be comfortable after a few meetings. Those with complicated year-end work, owner-managed businesses or long personal histories with you will need longer. Sort your list honestly and let the slowest group guide the plan. Build the handover around the work calendar. Your successor should handle each recurring task once while you are close by, including the stressful ones.
Agree on how your role shifts. At first you lead and the successor watches. Then you swap. Finally, you are available for questions only. Put that sequence in writing so neither of you drifts into doing the old way forever.
Ask your buyer what they want, too. Some prefer a clean break, while others value a long tail. Your lawyer can help you put that arrangement into the agreement properly. Watch for signals that it is time to go. When clients phone your successor first, and you hear about problems only afterward, the handover is working. If they still ask for you by name, stay available a little longer, but do not let that become permanent.
Key takeaways
- Sort clients by complexity and plan around the hardest group.
- Let your successor handle each recurring task while you are present.
- Write down how your role steps back and what the end looks like.
- Treat clients calling your successor first as the sign you can step back.
Related reading
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Due diligence
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to minimize negotiations when selling your business
- 02Business Development Bank of CanadaGovernmentAfter buying a business, what is the next step?
- 03Business Development Bank of CanadaGovernmentUnderstanding post-merger operational integration
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