How should I prepare my barbershop’s booking and reminder app for a handover?

Begin with ownership. Check whose email and phone number the booking account is registered to, and who pays the subscription. If it is tied to your personal details or one barber’s, move it to a business address before you list, so the buyer sees a clean account.

Then tidy the data. Remove duplicate clients, fix obvious errors, and mark long-lapsed customers so they do not inflate the list. Keep a note of which barbers each client usually books with. Buyers use this to test how much of the business is tied to the chair rather than the person.

Write a plain guide for the buyer: how reminder messages are worded and timed, how no-shows are handled, and how services and prices are set up. Include the list of everyone with a login and plan to remove yours on handover day. Ask your lawyer about how client contact details may be passed to a buyer, and tell clients only on the timing your advisers recommend. Ask your buyer which reports they would like to see from the app, so you can export them in advance rather than during a rushed closing week.

Key takeaways

• Move the account into the business’s name before you list.
• Clean the client list and mark who books with which barber.
• Write a handover guide covering reminders, logins and billing.
• Plan a date when your own logins are removed from the account and every connected service.