Should I buy a pool service route or start one?
Buying a route gives you existing customers, but carries handover and retention risk. Starting one costs less up front and lets you shape the business, but you build the customer list from nothing. Which fits depends on your savings, financing and tolerance for a slow first season.
Both paths end with you driving to pools. They differ in what you carry on the way: a purchase carries money and the risk that customers leave, while a start carries time and the risk that the list grows slowly. Neither is the right answer for everyone. This page sets out the trade-offs so you can weigh them against your own situation.
Customers and cash flow
An existing route offers customers on a schedule from the first visit, which can help with the season’s bills. A start has no list, so early weeks are spent on marketing, quotes and a few jobs. The cost of buying is paying for that head start, and a bought customer is not guaranteed to stay.
Handover and retention risk
Customers may be used to one person visiting their yard. Ask whether the seller will introduce you, stay on for a transition and tell customers in a consistent way. A good handover protects the list you paid for. Without one, the route you bought may be a smaller business by midsummer.
Equipment and financing
If you buy, ask to inspect the vehicle and tools before you commit. A start lets you buy new or used as you go, one item at a time. Lenders look at a purchase differently from a start, so ask about the lender’s own terms for each before you decide.
The short season
The season in Canada is short, which shapes both paths. A purchase closed late may miss the opening jobs, and a start has only a few months to earn. Your accountant can help you plan cash for the quiet months. The guide on buying a pool installation and service company covers the larger version of this choice.
Related reading
15 pages on the same subject, grouped by topic.
Buying
- Expert answerWhat should I check before buying a pool maintenance route?
- GuideBuying a pool installation and service company in Canada
- GuideHow to buy a cleaning business in Canada
- Expert answerWhat should I check before buying a carpet cleaning business?
- Expert answerHow do I tell if a handyman service has a reliable pool of helpers?
Due diligence
Selling
- Expert answerHow do I sell a pool cleaning business with a seasonal route?
- Expert answerHow do I prepare my landscaping company for handover to a buyer?
- Expert answerHow do I explain customer route density when selling my uniform rental company?
- Expert answerHow do I prepare my linen route drivers for a buyer’s visit?
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentWhat are the steps to buying a business?
- 02Business Development Bank of CanadaGovernmentAfter buying a business, what is the next step?
- 03Innovation, Science and Economic Development CanadaGovernmentHelping small businesses get loans - Canada Small Business Financing Program
- 04Innovation, Science and Economic Development CanadaGovernmentFind a loan for your small business
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