What drives a motel’s profit?
A motel’s earnings come from how many rooms are filled, at what rate, against fixed costs that run whether or not guests arrive. The levers behind the numbers are rooms out of service, booking-site commissions, how much work the owner and family do unpaid, and how the slow season is handled.
A motel’s statements show revenue and expenses, but they do not show why the result came out the way it did. If you are reading them as a buyer, it helps to know which few levers move the outcome. Most of them are operating choices, and each one can be asked about directly. Here is what to look for, and what to ask the owner.
Occupancy against room rate
Revenue is rooms filled multiplied by the rate each one earned. A motel can be full at a low rate or half empty at a high one, and the two feel very different to run. Ask the owner how the mix has changed, who the regular guests are, and whether the rate was raised or discounted to keep the rooms busy. Ask to see the booking records, not only the summary.
Rooms out of service
A room that cannot be rented earns nothing, yet it still carries heat, insurance and upkeep. Ask how many rooms were closed during the year and why. Ask whether tired rooms were held back. Our page on checking the rooms and building before buying covers what to look at on a walk-through.
Commissions and labour
Online booking sites bring guests but take a commission on each stay, so ask how many bookings come direct and how many arrive through a site. Then look at labour. Many motels run on the owner’s own hours and on family members who are lightly paid or not paid at all. A buyer who hires people for those jobs will see a different result than the seller reported.
The slow season
Heat, insurance, loan payments and property upkeep continue in the quiet months. Ask what the owner does when guests are few: reduced staffing, longer-stay guests, or crews and workers who book rooms. Read the monthly figures, not just the annual total. See also costs a seller’s statements might not show.
Related reading
10 pages on the same subject, grouped by topic.
Buying
- Expert answerWhat motel costs might the seller’s statements not show?
- Expert answerHow do I check a motel’s rooms and building before buying?
- Expert answerWhat should I ask about the owner’s role before buying a motel?
- Expert answerWhat should I change first after buying a motel?
- Expert answerHow do I approach an owner who is not advertising a sale?
Selling
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentWhat is EBITDA?
- 02Business Development Bank of CanadaGovernmentWhat are financial statements?
- 03Business Development Bank of CanadaGovernmentWhat is Cash Flow
- 04Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
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