What records help a lender understand a pool service company’s routes?

A route is a promise to visit the same customers again and again, and the lender wants proof that the promise is kept and paid for. Start with a customer list grouped by route, showing the service plan, the billing schedule and how long each customer has stayed. Add a map so the layout is easy to picture.

Then show the activity. Visit logs, technician assignments and billing history let the lender confirm that the work is done as scheduled and the money arrives. Include how many customers leave in a typical year, why, and how replacements are found. Seasonal swings in opening and closing deserve a short explanation of their own.

Finally, show costs. Chemicals, vehicle time, labour and equipment repairs by route reveal which areas are rewarding. Pair this with the cash flow records and the financial statements so the lender can tie the routes to the company’s overall results. Your accountant can help you present this, and your lawyer can advise on sharing customer data and on whether route lists can be transferred. If the routes use a software tool for scheduling, ask for an export so the lender sees data that cannot easily be retyped.

Key takeaways

• Group customers by route with plan type, billing and length of service.
• Show visit logs and payment history that prove the work and the cash.
• Explain how many customers leave and how you replace them.
• Offer an export from your scheduling records if you have one.