What should I ask about a firewood business’s delivery driver and loader operator roles?
Ask who drives and who runs the loader, how each is trained and licensed, and whether they are employees or contractors. Then speak with them before closing, since firewood deliveries depend heavily on these few people. Do not assume they stay.
List every driver and operator with their role, how long they have worked there, and how they are paid. Ask whether each is an employee, a contractor or a family member, and whether there are written arrangements. Your lawyer can tell you how the differences affect you. Ask about pay arrangements, seasonal hours and whether anyone has other jobs, as these shape how steady the team really is.
Ask about licences and training for the vehicles and machines used. Request records of safety talks, incident reports and any near misses. Find out what the business does about vehicle checks and load securing, and who is responsible when something goes wrong.
Ask about reliability. How often do drivers miss shifts? Who covers? Ask which person the customers know by name, since losing them could cost relationships. Meet the key people with the seller’s consent, and ask what they would want from a new owner. Their answers tell you about morale and plans. Finally, ask how the seller replaced staff in the past and how long it took. Keep retention in mind when you plan your first months. Ask your insurer what coverage the drivers and machines need so you are protected from your first day.
Key takeaways
- List each driver and operator with role, tenure and employment status.
- Ask about licences, training and vehicle checks.
- Meet the key people and learn whether they plan to stay.
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Due diligence
Selling
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 02Business Development Bank of CanadaGovernmentAfter buying a business, what is the next step?
- 03Business Development Bank of CanadaGovernmentHow to reduce employee turnover
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