How do I choose which barber becomes manager when I step back?
Look past the busiest chair. The best manager is the barber who is reliable, respected by the others and willing to handle scheduling, supplies and difficult moments. Watch how candidates act when you are away, ask them what they want, and give the role a trial before it becomes permanent.
A top barber is not automatically a good manager. The job is opening on time, settling disputes between chairs, ordering supplies and speaking to customers when something goes wrong. Think about who already does those things without being asked. Also think about the barber you do not choose. Speak to them yourself before the announcement, so the decision comes from you and not from the shop floor, and consider how their role can still grow.
Ask the team. You do not have to hold a vote, but their opinion tells you who they will follow. Quietly note who covers for others, who is trusted with the till, and whose regulars would stay if that barber changed roles.
Talk to each candidate privately. Some want the title and others would rather keep cutting hair, and an unwilling manager is worse than none. Be clear about pay, hours and what stays with you, such as supplier relationships and the books. Try it first. Let your candidate run a few weeks while you are present but quiet, then adjust. Write down the routines, from cash handling to the closing checklist, so the role is something a person can step into and not something that lives in your head.
Key takeaways
- Choose for reliability and team respect, not just chair income.
- Ask each candidate what they want before you offer anything.
- Trial the role and write down routines before making it permanent.
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Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentAdvice for succession planning - Articles and tools
- 02Business Development Bank of CanadaGovernment7 steps to increase your business’ value—before you sell it
- 03Canadian Federation of Independent BusinessResearch dataSuccession Tsunami: Preparing for a decade of small business transitions
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