How do I hand over my office moving company’s relationships with commercial realtors?

Commercial realtors send moves to people they trust, and that trust sits with you. A buyer cannot simply inherit it. The task is to lend your credibility while the buyer builds their own.

List every realtor, brokerage contact and property manager who has sent you work. For each, write a short profile: the kinds of jobs they send, how they prefer to communicate, any past problems and how you fixed them. Rank them by how much work they bring so the introductions begin with the most important.

Then introduce them personally. A phone call or coffee, with you and the buyer present, works better than an email. Say clearly what stays the same, such as the crew, the process and the service, and give the contact a reason to keep calling. After the sale, stay reachable. A seller who answers questions and steps back gradually reassures a realtor more than one who vanishes. Agree with the buyer on how long you will be available and what role you will play. Also check that no realtor has an arrangement with you personally that cannot be passed on.

Key takeaways

• Profile each realtor with the work they send and how they like to be contacted.
• Introduce the buyer in person, starting with the biggest sources.
• Stay available after closing so contacts see continuity.
• Find out whether any referral arrangement is personal to you.