How do I sell my dog grooming business?

A grooming business is sold on its regulars, its groomers and its schedule. A buyer cannot see any of that from the street, so your job is to make it easy to see on paper and in person. Start early, and keep the work of selling from pulling you away from the grooming table. This page on what a buyer should check shows the other side of the table.

Put the appointment book in order

The booking system is the clearest picture of the business. Make sure it is current, that cancellations and no-shows are recorded the same way each time, and that you can show repeat visits by client. Be ready to explain any gaps, such as a groomer who left or a month you closed. A buyer who can follow the book will have fewer questions later.

Look after pet and client records

Pet files hold names, temperaments, coat notes and sometimes vaccination details, along with owners’ contact information. Decide what you will share before a buyer signs a confidentiality agreement and what waits until closing. Ask your lawyer how client information may be handed over, and read the privacy commissioner’s guidance listed below.

Keep your groomers through the sale

Groomers build their own followings, and a buyer will want to know who is staying. Tell the team when you decide it is right to, and talk to each one about what the change means for them. If a key groomer might leave, say so honestly. Ask your lawyer about employment terms before you promise anything to staff.

Separate your own chair and introduce clients

If you groom a share of the dogs yourself, show that clearly and explain who will take those clients on. Offer a handover period where you work alongside the new owner and introduce regular clients in person. Dog owners often know their groomer personally, so consider a warm introduction as well as a notice on the door.