How should I hand over my RV park’s repeat-guest list to the new owner?
Prepare the list in a clean, organized form, share it only at the stage your agreement allows, and introduce the new owner to your regulars yourself. The list matters less than the relationships behind it, so plan the handover as a personal introduction, not just a file transfer.
Begin by deciding what the list actually contains. Names, contact details, usual dates, preferred site type and notes about each guest’s habits are all useful to a successor. Remove anything you would not want repeated, and ask your lawyer what consent you need before guest details change hands.
Timing matters. Many sellers hold the full list back until the purchase agreement is firm, sharing only a summary of how many guests return and how loyal they are during the early conversations. Write the handover terms into the agreement, including what the buyer may do with the list and what happens if the sale falls through.
Then think about the people. Regulars often choose a park because of how it feels, and an abrupt change of owner can unsettle them. Offer to write a short note announcing the new owner, spend a few weeks on site during the first booking season after closing, and pass along small habits, like which guests want a particular corner or early arrival. A buyer who starts with those details keeps goodwill that a spreadsheet alone cannot carry. Keep a copy of your own notes only if your agreement allows it.
Key takeaways
- Clean up the list and decide what you will share before the buyer asks.
- Tie the release of full guest details to firm terms in the agreement.
- Introduce the new owner to regulars in person or by a personal note.
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Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaIndustryHow to sell your business
- 02Business Development Bank of CanadaGovernmentUnderstanding post-merger operational integration
- 03Business Development Bank of CanadaGovernmentWhat is succession planning?
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