How do I show buyers my firewood delivery route and repeat customers?
Give buyers a route map with stops, order sizes and delivery days, plus a customer list showing who orders again each season. Records they can check carry more weight than your word. Records beat promises, every time, for any buyer.
Start with the route. Draw the delivery area and the usual runs, with the day of the week, travel time and typical load. Show which areas bring many orders close together, and which are long drives for few. A buyer wants to see that the work is organized, not improvised. Keep a note of the delivery times that suit each customer, since consistent service is part of what a buyer looks for.
Next, the customers. Prepare a list by customer with order history across several seasons, noting which are repeat and which are one-time. Keep personal details protected until a buyer has signed a confidentiality agreement, and share names only at a later stage.
Support it with proof: invoices, deposits and statements that match the list. Gaps between your story and the books will cost you trust. Explain how orders arrive, whether by phone, text or website, and how you track them. If the system lives in your head, write it down. Describe what you would do to help customers move to the new owner, such as ride-alongs and a joint call. Show the plan as part of the sale. Be ready to explain any customers who stopped ordering and why, and have a short answer prepared.
Key takeaways
- Prepare a route map with days, loads and travel time.
- Build a customer list with order history and repeat flags.
- Back everything with invoices and statements that match.
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Due diligence
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 02Business Development Bank of CanadaGovernmentHow to minimize negotiations when selling your business
- 03Business Development Bank of CanadaIndustryHow to sell your business
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