What should I check before buying a window cleaning business?
Check the route mix between residential and commercial or high-rise work, the seasonal pattern and recurring schedules, the equipment, the safety and insurance claims record, whether crews will stay, and how much of the route depends on the owner personally.
A window cleaning business is a set of routes, a crew and the gear to reach the glass. Two companies can look alike while one runs steady commercial schedules and the other chases one-time home jobs. Your checks should show which kind you are buying, how safely it works, and how much would continue without the current owner.
Route mix and recurring schedules
Ask for a list of customers split between residential, commercial storefront and high-rise work, with how often each is cleaned. Ask how much work comes from recurring schedules and how much from one-off calls. Weather and the time of year also change demand, so ask how the seller handles slow stretches and whether customers sign anything or simply call.
Equipment and vehicles
Inspect the water-fed poles, ladders, lifts and vans, and ask for a list showing age and what each is used for. Check whether any equipment is leased or financed, and ask your lawyer what happens to those agreements in the sale. Ask what the seller would replace in the next year, and what that would involve.
Safety record and insurance history
Work at height carries real risk. Ask for the safety record, training given to staff, and any incidents or insurance claims. Request the claims history from the insurer where you can. Your lawyer and insurance broker can tell you what coverage the company needs and what changes with new ownership.
Crew retention and the owner’s share of the route
Find out which crew members stay and who knows each customer. If the owner cleans many of the windows or holds the key accounts, plan a handover period. Our guide on buying a cleaning business covers the wider questions.
Related reading
15 pages on the same subject, grouped by topic.
Buying
- GuideHow to buy a cleaning business in Canada
- Expert answerWhat happens to the commercial lease when I buy a business?
- Expert answerShould I buy a business through a newly incorporated company?
- Expert answerHow do I buy an existing ATM route?
- Expert answerHow do I check an ATM route’s transaction history before I buy it?
- Expert answerCan I buy a cleaning company’s accounts without buying the company?
- Expert answerHow do I keep a cleaning company’s crews and subcontractors after buying it?
- Expert answerWhat equipment and supplies come with a cleaning company sale?
Selling
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 02Business Development Bank of CanadaGovernmentBuying a business? How to protect yourself from potential liabilities
- 03Canadian Centre for Occupational Health and Safety (CCOHS)GovernmentHealth and Safety Legislation in Canada - Due Diligence
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