Will I need a manager to run the gas station I buy?
Many buyers plan for one, because a fuel site often runs long hours and handles cash and deliveries that need a trusted person. Find out who runs it now and how much the seller does personally, then decide whether you will be there yourself or hire someone to lead the team.
A gas station rarely closes early. Many open for long stretches and some never close, which means one owner cannot be on site for every shift. Buyers who plan to run the station themselves should be honest about the hours. Buyers who plan to hire should find out what the current team actually does, because the seller’s role is often bigger than it looks.
What the seller does now
Ask the seller to describe a normal week. Who opens and closes, who counts the cash, who orders store stock, who meets the fuel delivery and who handles problems after hours. If the answer is mostly the seller, you are buying a job as well as a business. Write down each task and decide who would cover it after the handover.
Handling cash and fuel deliveries
Fuel sites move cash, cards and product every day. A trusted person should reconcile the till and check deliveries against what arrives in the tanks. Ask what controls the seller uses and how long the people involved have been there. A long-serving employee who knows these routines is valuable to keep, so ask whether they plan to stay.
When to plan for a manager
If you hold another job, have other businesses or live far from the site, plan for a manager from the start and include the cost in your thinking. Even an owner-operator may want a manager for time off. Your accountant can help you build that into your plan, and your lawyer can advise on employment terms for staff who stay on.
A good test is to ask what would happen if you were ill for a month. If the site would struggle, ask whether that cover could be arranged before closing.
Related reading
15 pages on the same subject, grouped by topic.
Due diligence
Buying
Selling
Succession
- Expert answerWhat is the difference between a business continuity plan and a succession plan?
- Expert answerCan my café manager buy the business over time?
- Expert answerHow do I hand my janitorial company’s site walk-through habits to my manager?
- Expert answerHow do I train a manager to run my car wash when I retire?
Sources
This answer is checked against primary sources. Links were last confirmed on the dates shown.
- 01Business Development Bank of CanadaGovernmentHow to conduct due diligence when buying a business
- 02Business Development Bank of CanadaGovernmentAfter buying a business, what is the next step?
- 03Parkland CorporationCompanyRetail Fuel Stations
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