How do I hand over my shredding company’s route stops and pickup schedule?

Start with a complete route book. For each stop, record the address, contact, who is on site, what containers are there, how often they are picked up and any special access instructions. Add notes that never reach an invoice: the receptionist who holds the key, the loading dock that closes early.

Next, ride a route or two with the buyer and the driver. Seeing the stops in order teaches more than any list. Point out which customers are demanding, which are flexible and where timing is tight. Share the schedule honestly. Say which routes are full, which have gaps and which customers have asked to change. A buyer should know where the weak spots are.

Introduce the drivers. They hold the relationships and the local knowledge. Tell them early what is happening and what it means for them, because a driver who leaves can take part of the route with them. Finally, agree how long you will stay available to answer questions. Ask which customers are most sensitive to timing and which have quietly shifted their schedules before. Knowing who complains, who stays silent and who has left gives a buyer a more honest picture than a customer list.

Key takeaways

• Build a route book that includes access and customer habits.
• Ride at least one route with the buyer and driver.
• Tell the drivers early and keep the buyer aware of weak spots.